We attempted 3 times to hop on a trolley, but they were too full. We wasted an hour and a half. We were told they would call for another, never happened. The trolley we got on was nearly full, so we four were separated and crammed in like sardines. We did enjoy our driver Karle, and seeing some of the highlights. We did not feel we could get off anywhere for fear of not having a seat, or waiting again. Not enough trolleys maybe? Not good, way over priced for not delivering.
Odpowiedź od gospodarza
Jun 2022
Hello,
Please accept our apologies for the delays and overloads you experienced. We would like to assure you we monitor ticket sales, dispatch the maximum number of trolleys on high volume days and communicate constantly with our dispatcher to ensure all is being done to assist our guests.
We offer a satisfaction guarantee located on the customer service page of our website, trolley tours dot com, under the sub heading "our guarantee".