This review is for the jet ski tour around the island (This is for the 9:30 tour on 2 Sep 23). The guides were Ben and Stephanie.
First, the check in process is a little chaotic, so get there early. This has nothing to do with the business, just that there are waivers and such to fill out and younger riders (under 30 something) must take an online test. These are nothing the business can help, so it doesn't effect the review.
The equipment is top notch. Rental jet skis see a pretty tough life, and these guys are on top of keeping them all running and going. No one had any problem with any of their skis on this trip. Life vests come in all sizes and they will help you find one that fits (note, in about 70% of the water around the island, you could most likely stand up if you fell in.)
The view is amazing. Key West is really something else. I grew up on the water, I'm a rescue diver and I've been all over the world diving and I really can't believe I haven't been here before. Key West is really a unique sight to see. Mangroves, crystal clear water Gulf side, the ocean side is the most beautiful blue you can imagine.
The tour guides don't get paid enough. (Please leave them a better tip than 20%) They really don't know each persons' ability to pilot a jet ski (and it takes some skill), but they get the group figured out and work to make sure each person is comfortable and in a good position (more experience riders are up front, lesser are in the back so no one is being held up or being rushed.)
Ben and Stephanie are completely capability and friendly and make sure everyone knows what to expect. They pepper in some jokes with the tour and make sure everyone is having fun.
We had such a good time on this trip, we almost did another one right after it! If you are a beginner or experienced rider, you will have fun on this trip.
One improvement (but I understand why they most likely don't do this) is that at the 'wet pause' on the sandbar, if they let people just free ride a little bit in the open water for a few minutes. Especially for the people riding two up, their passengers could take a stab at piloting the ski.
Oh, one thing, some of their hand signals mean very different things to us Italians from New Jersey, so they need to be a little more careful! 8)
For the price, I was glad we did it, and I would do it again without question.