My family had been looking forward to our jet ski adventure and once there, all the excitement was withering away. We parked 2 6-seater golf carts on the property and was met by a polite gentleman that said he has to charge us $10 ea. I said I've paid over $150 parking the last 2 days, I'm not doing it. So, we parked at the Walgreens next door. Once we arrived at the sign-in hut for the jet ski's, we had to all fill out paperwork. No big deal - expected. All of our kids, ages 22 to 33 had to complete a boaters course. Again, not a big deal, but they had to pay $14 ea additional. Once we all took 30+ mins to complete necessary paperwork, I was informed that because I had a group of over 6 that I had to pay a gratuity of 20%. Total gratuity was $256! What? I have no problems giving a gratuity and I do so generously, when deserved. BUT $256? We didn't receive a private tour. We weren't treated any different than anyone else in the riding tour and there were plenty of additional people. Nothing we did out of the norm deserved such a gratuity. The guides with the group were overly friendly and they weren't rude, but I was immediately in a different mindset before I went on my ride. I stayed back at the end and went at my leisure around the island. I was not happy at all and my experience was not joyful. All we heard is how hard they worked. Heck, we all do! My family didn't know of what I paid or they said we would've canceled. Over $1250 for the initial booking, $84 boaters course, $256 gratuity - totaling almost $1600 - for less than 90 min jet ski ride. ABSURD! We will never book with this place again. We've booked with this place over 9yrs ago and it wasn't to this degree of costs. I gave a 3 rating, because they were nice (i would be to if I received that kind of gratuity). I'm sure ill get a heartfelt response of how they work so hard for us and give them another chance... blah blah blah... I work hard as heck for my money and if it wasn't for trying to give my family a little excitement fir the morning, I definitely would've canceled this "adventure". Never Again!