I got into the van and the seats were ripped, worn and sooty!!!!Gross!
Ok, overcome! The driver Alana with headset(microphone) was talking so loud, I had to put ear plugs, which didn’t help much!
When I speak for a living you don’t say things that are not necessary. I heard the word, “guys”, I’m going left! Guys, we will be …..7 hours? I heard “guys” in every sentence. Haha, I was the only female there, fine.
We would go thru many rough areas of LA. I would have liked to hear a little history of even the slummy areas.
I heard everything she mentioned, except Griffin Park.
$99.00 no water and the office, starting point, was like” I’m here to get the tourist!”
It rained all day, no glass on windows. If we had a full load, many would have gotten soaked!
I thought if the van would be open, A/C, heat??? I think the company should have that covered….Safety? The van was very high, for all types of ppl, there should have been a stepping stool. We picked her husband up, and he even mentioned, “I would of helped ppl in and out of van..”
I think I only tipped…
Odpowiedź od gospodarza
Feb 2025
We are truly sorry to hear about the issues you encountered, from the condition of the van to the loudness of the guide’s microphone. We take your feedback seriously and will immediately address the concerns about vehicle cleanliness and comfort. It’s unacceptable that the seats were in poor condition, and we will ensure that this is fixed for future tours.