Very efficient but a little keen with a hotel pick up at 2pm, when our flight was due to depart at 7.25pm. I understand you allow for problems with traffic etc- but that meant we had alot of time to kill.
The shuttle to the airport shuttle was very cramped and appeared to take forever, would recomend use again
I have used Viator before when i travelled tó Los Angeles from the UK. Excellent service as always and very highly recommended.