The bus ride to the ferry was great. Our driver, Coach, had lots of great stories to tell. The ferry was fun and Martha’s Vineyard was beautiful despite the rainy, wet start. We didn’t really enjoy the 3 hour island tour however. The driver, who is a local, sped through the tour. He had lots of stories to share but we couldn’t really see anything he was talking about through the thick brush on either side of the road. He didn’t stop or slow down to give us a chance to even find the things he was talking about and I felt that some of his stories were on the racist side which was uncomfortable to listen to. I think it would have been much more enjoyable if the tour had been 4 or 4.5 hours long, and we had more time to enjoy the stops or even slowly drive along the roads so we could see what he was trying to show us. We picked the wrong side of the bus to sit on so we really had no idea what he was talking about. Everything was to the left and we were on the right side of the bus. At one point he left without some of the people on the tour bc they were 10 minutes late! I understand that we have to follow a schedule, but there was really no rush - we didn’t have places to be at a certain time and I was horrified that he was so blasé about leaving them - saying they’d have to figure it out, and it’s their fault bc they didn’t listen to the time they were supposed to come back. Thankfully, they found their way back to the ferry. It was a $600 day and honestly I really felt ripped off.
Odpowiedź od gospodarza
Aug 2022
Thank you for the review. I am happy that you enjoyed your time with Coach. There is quite a bit to see in the 3 hours that you are touring, and our guides have a lot of information to share. I am sorry if you felt rushed. This is the same tour that gets 5 star review after 5 star review. Unfortunately, a 4 to 4.5 hour tour would be considerably more expensive. 3 hours is the standard tour of the island by most island tour companies. Even though you may have enjoyed a longer tour the majority of our guests really enjoy the free time upon completion. As far as not waiting more than 10 minutes for a guest to return, that is unfortunately the guests decision. Remember that this is a shared group of New England Trips guests and not a private tour. It is extremely inconsiderate to keep 40 guests waiting and cut into their free time. You may not have minded, but I would bet that there were guests that did. I apologize if you did not enjoy your tour nearly as much as most do.
Sincerely,
Stephen M. Belcastro
President
New England Trips Inc.