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Widok na lodowiec Mendenhall, kajakarstwo morskie

Przegląd
Glide into a glorious adventure on a two-person sea kayak to view the mighty Mendenhall Glacier. Learn paddling techniques from an expert, then set out for possible close encounters with wildlife against a spectacular backdrop of forested slopes, nearby peaks and the icy spires of a glacier. Tour Fritz Cove, look for bald eagles and humpback whales, and visit the Mendenhall Wetlands, a protected habitat teeming with birds, mammals and marine life. Onshore, enjoy a snack and reminisce about your adventure. Sure to be a highlight of your Alaskan vacation.
Miasto: Juneau
Fri 16 May
i
Możesz wybrać datę już na stronie rezerwacyjnej
Zaczynać od $159.00
Fri 16 May
Zaczynać od $159.00
Zarezerwuj
co jest zawarte
Cały sprzęt (w tym sprzęt przeciwdeszczowy, buty, fartuch ochronny)
Gwarancja bezproblemowej wycieczki na ląd
Profesjonalny przewodnik
przekąski
Napoje
Transport
All Equipment (including rain gear, boots, spray skirt)
Dodatkowe informacje
  • Not recommended for travelers with spinal injuries
  • Travelers should have at least a moderate level of physical fitness
  • Children 7-12 must be accompanied by an adult.
  • Children 13-17 must have a signed parental consent form to participate in the absence of a parent or guardian.
  • Minimum Weight: 40 pounds to fit into required lifejacket
  • Maximum Weight: Approx 250lbs dependent on waist size to fit into kayak cockpit
  • Maximum Height: Guests over 6'3" will not be able to use the rudders to steer and may be uncomfortable in the kayak
  • Guests should be in good health and will need to paddle for approximately 2 hours
  • Operates in all weather conditions, please dress appropriately
  • At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time
Zasady anulowania
All sales are final. No refund is available for cancellations.
Zdjęcia podróżników
Recenzje (122)
Ally S
Aug 2018
When I booked our Alaska cruise the only thing my husband cared about was going Kayaking so I booked this excursion through Costco. As we wandered through the town I turned my phone on and got a text that the excursion was cancelled "due to weather". I found this startling given the information provided: Operates in all weather conditions, please dress appropriately Subject to favorable weather conditions. If canceled due to poor weather, you will be given the option of an alternative date or full refund I was further disturbed upon learning in town that the roads had been flooded for weeks, so clearly this tour was not an option long before we received our text message. We were left to scramble to find another excursion when this company could have provided the information far sooner and we would have a much better experience in Juneau. Furthermore, despite the text that a full refund would be given, I had to call the company and was told, rudely, that i needed to call " you know the other people" which eventually was determined to be the travel agent/Costco. I called Costco who had to call the company to confirm the cancelled trip before I could get my refund. I found the entire process highly unacceptable.
Odpowiedź od gospodarza
Aug 2018
Ally, Safety is our first concern for our guests. I am sorry mother nature was wicked while you were here. Operating in inclement weather does not include flood situations and putting lives at risk. The waters in our area are all under 45 degrees. We do everything in our power to keep you safe on your trip, even if that includes having to cancel for your safety. Flooding in Juneau can subside quickly (within hours) and return to normal. That is why we did not cancel the tour days in advance. I am sorry our front desk sounded short with you on the refund. That was not our intent. It is true that since you did not give us a payment for the tour, we could not give you a refund and you needed to go through the company you had paid. It is common for a company to have to verify that the tour was canceled prior to issuing a refund. I know it sounds like a lot of moving parts, (and there are), I am so sorry you had this experience. Feel free to contact me or our company President, Chris M. at any time. Sincerely, Dale E Smith Director of Sales & Marketing [email protected] 907.789.0052
Tony G
Aug 2018
My daughter and I, both experienced kayakers, were looking forward to this enormously, but finished the day slightly disappointed because aspects of the tour were badly managed. The main problem was that one pair of passengers clearly had no idea of how to paddle a kayak. That meant our party was constantly stopping and waiting for them to catch up. Our glacier views consequently turned out to be distant glacier glimpses. Another group that left at the same time we did covered at least twice as much distance. The tour company needs to vet its passengers more effectively to avoid incapable paddlers interfering with the experience of others. The company needs to also make sure that the excursion staff on cruise ships are properly informed and/or deliver accurate information. We feel we were misinformed about a number of aspects of this excursion - it was described as strenuous but was't even close to that, and the level of waterproofing gear provided was not what we were told by the on-board excursion staff (far less). Despite all this, the setting is absolutely amazing and it was still a worthwhile experience. An unexpected bonus was our bus driver, who was an absolute hoot with her tales of Alaskan life on the way back to the cruise terminal. Wish I had caught her name.
Odpowiedź od gospodarza
Aug 2018
Tony, thank you for the feedback. I will address your bullet points with staff, management, and the cruise lines. Thanks for taking the time to share the details. Dale E Smith Director of Sales & Marketing
Tim S
Jul 2018
I went by myself on a Sea Kayak excursion, and have some experience paddling, and I absolutely loved the tour! I was in a nicely sized group led around by a guide named Hanna, who happened to be from Montana. She was able to chat the whole time about the flora and fauna, the magnificent glacier, and Juneau in general. She had facts ready for every part of the trip. Two thumbs up for Hanna Montana. It was a bargain deal due to how inexpensive the tour was which left me some money for tipping. I highly recommend coming out to do sea kayaking while you are in Juneau.
Odpowiedź od gospodarza
Aug 2018
Thank you for sharing that, I will share your kind words with Hanna. Dale E Smith Director of Sales & Marketing

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