Guide28577289402
May 2024
We were really looking forward to this but the quality of the Jetski’s ruined it. We opted for 2 Jetski’s and my partner’s was broken. It would not go past 20 kph whereas I was doing 60 on mine plus the seat was completely overheating and the engine did not sound well. He could barely get it moving. When I asked him to swap with me he wouldn’t because he was worried the Jetski was unsafe for anyone to use. Upon telling the Jetski guide about the issue, he completely disregarded it and told my partner “they’re rentals I can’t do anything”. At that point he should’ve given my partner his working Jetski as a paying customer, but he didn’t, he wanted him to ride out the 60 mins on a barely moving Jetski. My partner and I ended up sharing a Jetski 10 minutes before the ride was finished, and the staff that took us out to the bay didn’t care at all. Very disappointed as it ruined my time as well as I was worried about my partners situation. This company need to test their Jetski’s and have a better protocol when this type of issue arises. Not impressed at all.