markandsusie2015
Aug 2018
Read the reviews and I’m staggered by the positive comments.
To give you an idea, Time Square to 911 walking will take approx 1hr30. Enroute you will pass Empire State etc. A 3 days pass will cost approx $70 per person. But know one thing; there are more ticket sellers than there are buses, probably 5:1.
Do the maths, if you can get a seat upstairs on the viewing deck consistently, I’d be amazed.
We used the bus day 1 and walked days 2 &3. It’s a waste of time and money.
The only one shining star from the bus ticket we purchased was the inclusion of the cruise.
This would be an hour to SOL but one tip from me, when you visit the pier, upgrade the cruise at the cost of $10 per person. This is a cruise lasting 2hr 30 mins and show you far far more. A real highlight.
Odpowiedź od gospodarza
Feb 2019
Good Afternoon markandsusie2015,
We apologize for the delay in responding to your review, as we do always try to answer customer comments in a timely fashion. It is unfortunate that your experience with Big Bus didn’t live up to your expectations. We always strive to provide the best sightseeing adventure possible. We do not oversell our tickets to profit our business, as we are not a reservation based company. We apologize if you weren’t able to sit up top, and we do add more buses to prevent waits and overcrowding during busier times. We are happy to hear that you did in fact enjoy the cruise to the Statue of Liberty as we know that this is a highlight of the NYC experience. We hope you will give us a chance to redeem ourselves, and you will continue to use Big Bus for your future sightseeing endeavors.
Kind Regards,
BBTNY