Even though we purchased tickets for a specific date, when we got to the meeting point there tons of people there and we still had to stand in line about 30 minutes. We were then told it's first come first serve and the bus was full and we would have to come back 'tomorrow'.
It was overpriced, the food was cold and scarce; lines were long for the bar and seats were very hard to come by. The windows fogged up so much it was not possible to see the sights, which was the whole point of the trip. I would not take this trip again nor would I recommend it to anyone. Also, you really should provide bus transportation back to central locations in the city. There are NO cabs to be found after the cruise, and we had to walk back to our hotel. Obviously you know there are no cabs at that time of night on New Year's Eve, and you should either tell customers that or provide a bus.
This tour was OK. We had a great time being on board and the sights were amazing. There were not enough chairs for everyone to sit down inside and there were not enough appetizers, either. All that my boyfriend and I got to eat was one mini-dumpling each. With less passengers aboard this would have been much more fun!