Poor value. Don't take the 4 seater heiicopter.
Not a very good for photo if you get seted behind the pilot or worse sat in the middle of the rear seat.
We were told that we were only two people booked on the flight but four people were put on the flight.
Not what we paid for. No audio - and "30 min" flight means "15 min" I expected more from Viator. I will never book with them again.
What can you say. It's a helicopter ride over the city, in particular the Hudson River which in itself was great. However, the day we went the owner/managers had people lining up outside for 3 hours in near freezing temperatures. A further one hour wait inside had you waiting a total of four hours to do something you paid a lot of money for. DO NOT USE THIS OPERATOR. We had a reservation from 3 to 5pm we arrived at 1:45 to line up and lifted off at after 6pm.
In summer this wouldn't have been bad, but in the dead of winter it was pitch black and not a single photo worked... I was using a Canon 50D on a ISO of 3200 and still nothing.
No apologies were made and I felt like I had wasted 4 hours and $500 bucks.
This was the worst tour I had taken on my 3 month trip across Europe and The East Coast of the US. Countless people walked off to reclaim their money and line jumping was rife.
Management of this tour operator needs a good kick in the pants because they are hopeless.
I'm upset with Viator as well because one star almost seems to positive a rating. I give it 3 frownie faces.
:( :( :(