Morgan was our captain & was great! He explained the process of preparing the balloon for take off, what to do in case of bad landing & what to expect in landing. The crew took pictures before we took off for great memories to keep. The ride whole experience was beyond awesome! I am truly a person that is afraid of heights but you don't feel that sensation of being high. But you are very high, about 3,000 feet up! Beautiful. The weather cooperated & their was no wind that you felt in air. If you're on the fence about doing this, please do it! You will be so glad you did. By the way, the landing was smooth!