I’m from Atlanta and was visiting Arizona, so I planed to do the hot air balloon ride. The detour picked me up 5:30Am from the hotel to the hot air balloon ride place (desert). After one hour of ride, we got there and it was canceled because of the weather and they rescheduled it for a different day and I had to return back before that day. The good thing was they were able to refund me back the full amount. My advice to you is give yourself more time in Arizona so you don’t end up like me.
Odpowiedź od gospodarza
Sep 2019
We’re sorry to hear that your flight didn’t go as planned. The safety of our flyers and pilots is very important to us, therefore, for your safety and ours, we only fly when the weather permits. We truly hope we get to take you up sometime and give you an incredible experience to remember!