BaileeUnderwoodCrain
Jun 2019
WOW! Totally worth flying to Phoenix for!!! Such a great experience—start to finish. Honestly, I was very worried (scared to death for days) prior to our flight time, but as soon as I met our pilot, Patrick, I started feeling better and by the time the balloon launched I had no worries at all. By the time he drove us to the launch site, I had total confidence in his abilities, and his sense of humor helped a lot, too. The employees we came into contact with were all professional, personable and appeared to know what they were doing. I am somewhat physically limited so I had a difficult time climbing in and out of the balloon (I’m sure it wasn’t pretty) but everyone was as helpful as could be. The ride was very smooth, peaceful and 7,000 feet up! The landing was not bad at all—I’ve had worse landings on Jet Blue! I can’t wait to fly back to Phoenix and do it again. And don’t worry: all pilots are arrogant.
Odpowiedź od gospodarza
Jul 2019
Patricia, we sincerely appreciate you taking the time to leave such an informative and glowing review; thank you! Patrick is a wonderful pilot, we’re so glad he was able to put you at ease so you could concentrate on the adventure at hand! We can’t wait to fly with you again!