My only issue was we had to wait for our car to arrive, I had expected it to be waiting for us but we were hanging around for 20 minutes or so. That said, our driver was great, the traffic was hideously busy but he did his very best to get us to our hotel . Thank you
Average experience. Had to walk a long way to get to where the car was parked at the airport. Car was nice and the driver did let me use his phone charger to charge my phone while I sat in the front seat. Or maybe it was that he didn't speak enough English to tell me no. I'm a talker and I tried to make conversation with driver especially since I was sitting in front seat, but his English was limited. Drive was smooth. I was somewhat disappointed that we were not let off at the door of our hotel. Instead driver parked around the corner and motion for us to go around the corner and down the street. I know streets are often one way and crowded, but cars drop at the Omni front door all the time and I did expect this. Luckily, I was on the front end of the trip and still not too tired so I took it in stride. I would probably use the service again, just because it was convenient to book online.
Did what was expected. Only reason it's not a 5 star is we were left waiting 15 - 20 minutes in the cold. Driver was good though, polite and got us where we wanted without hassle.