My flight was late, as I got off the plane had a message from my driver saying he could only wait 10 more minutes. Trying to call back with the numbers I was given put me into a series of transferred calls and lengthy holds. After about 30 min was told the driver would be there in a few more minutes. He was pleasant and professional other than asking us if he could pull over to make a phone call, this resulted in him spending about 5 min on the phone dealing with his other business. Obviously we weren't his priority.
Picked us up as requested. No problem at all. Driver was a little quiet though.
Great service. Called company upon my arrival at the airport as per my instructions and the driver was there within 5-10 minutes.