To be 100% i was contacting also the Viator via Chat giving them my locations, so they confirm, if i really book the right rate. They said yes and also confirmed, that as it is written in the confirmation, meet and greet at the airport is included. Well, all wrong. Just to be sure, i contacted the company they confirmed my travel with. They said, i have wrong rate and meet and greet is not included, although they write it in the confirmation. So i went from $46 to $90....
Odpowiedź od gospodarza
Jan 2020
Dear Customer,
We are sorry and we apologize for any inconvenience caused to your party. Please provide us your trip details, via our website at: www.carmellimo.com & choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.