Our transfer from Newark Airport was o.k. Our driver could not speak English, other than when he told me I owed 20 for tolls coming into NYC. I was under the understanding that was in the paid fare. I did not want to argue as our driver went several blocks our of his way and 25 more minutes to get to a hotel at the corner of 50th and Madison Ave when we were actually on 50th Street before he took us several blocks out of the way around Times Square at noon time. That part of the trip was terrible. I paid the 20 to get out of his car.
Driver turned up on time which was great but abit disappointed it wasn't a sedan and again paided tolls and driver $30 odd dollars
Booked a private airport transfer to New York City on arrival car was with us within 5 minutes which was really good after a long flight. Only issue with this transfer was the driver took us to the wrong hotel when questioned he stated this was the address he had, there was no movement in his attitude from there we had to walk to our hotel.
From what we thought was going to be a great start to our holiday went straight down the pan.