My wife and I flew into Laguardia Airport and had pre-booked transfers aboard Super Shuttle... the transfer was easy as we approached baggage claim, a welcome center took down our confirmation number then called us shortly to board our shuttle. The driver was courteous and dropped us off right in front of our hotel, helped with luggage, and made sure we were safely inside before whisking away to his next pick-up point. Thanks Viator for a safe, reliable and affordable transfer service!
Recently used and it worked ... but ... when I called from baggage claim, it was very hard to understand the operator. He indicated a 5 minute wait, which turned out to be 12 minutes. Unfortunately our 3 suitcases would not all fit in trunk, so one suitcase sat in the front seat and the 3 of us had to squeeze into the backseat. Driver didn't talk at all.
Straight forward to use, telephone from the courtesy phone at ground transportation as you exit arrivals and follow the operators instructions as to where to meet your car, it arrived within a few minutes and we got into Midtown Manhattan in good time.