Car did not arrive in said time and then when it did the driver was not very friendly. Car wasn't in the best of condition either. We were also asked for a tip when we reached our destination.
Blackmailed by the driver to pay tolls and tip of 33 in addition to what we had paid Viator. Never had to pay for tolls before and absolutely disgusted as this is not mentioned anywhere!!!
My car arrived within 10 minutes of me calling and made my first arrival in New York easy.