Despite a correct confirmation, the car company had our arrival at the wrong airport, wrong time of day and then lied about having a car en route. Not only that they couldn’t find our reservation by using our phone number, email address or even their own reservation number. Horrendous.
Odpowiedź od gospodarza
May 2022
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.