We had an amazing experience. The staff was friendly and extremely helpful. The tour guide got everybody oriented and comfortable riding the Segways before we started the tour. Most of us were new to the experience, but he was patient and helpful. It was a great tour, informative and fun. It's definitely a great way to see a lot of the area in a short amount of time.
We went on the weekend Saturday morning, so we did not have to deal with work week traffic or workers. I'm not sure how much both of those would have impacted the tour, although I'm sure they take it into account. If you have not ridden a Segway, it's not difficult to learn although I was a bit concerned initially. I felt comfortable still cautious, very quickly. Next time, i will probably wear a show with a stiffer sole. The Segway senses the shift in your weight, so you can feel it in your feet at the end of the tour. I don't want that to sound like a reason not to try it -- I just think a stiffer sole would lessen that feeling.
A great fun way to see a new city -can get where cars can't. A knowledgeable guide pointing out local landmarks en route. Would recommend giving it a try - felt like been using a Segway for months after only a few minutes. All helped by the fantastic weather, scenery and company.
Karen Franklin