Save your money. If you want a food tour, this isn’t it. It was 3 hours long. For a”funk zone” food tour, you would expect more food and more alcohol. We spent 45min at the first place “the project” where we each had one sweet potato taco. It was good, but we were there so long, and there was nothing interesting about the place. The second place was the Santa Barbara fish house. We had to wait for a table, we were seated separately and the tour guide didn’t even know that there was a shell fish allergy in my party, even though it was clearly stated when we made the reservation. 3rd place was the Figueroa mountain brewing company where we each had a shot glass of beer. In order to stop being so pissed at the experience, we ordered an additional 4 flights of beer to just cheer us up. Add another $20 to an already $220 experience. By this time, we were starving. We thought we were going to get to eat on this food tour. But instead, we went on a little history lesson to the train station and to visit a big tree. Cool stuff, but If I wanted a walking history tour, I would have signed up for one. I wanted to eat and drink. After that detour, we had pizza at the lucky penny, where we had to buy our own beer. That probably was the only place that made me feel like I was on a food tour. Next was two wine tastings, and two pieces of chocolate. For over $100pp, I feel totally gypped. The guide was not knowledgeable. She was disheveled and not well spoken. She didn’t explain anything while we walked through the city. I would expect that a food tour of the funk zone would have included more food and drink in the funk zone itself. Instead, we stopped at several places where she told us how amazing the food and drink was, but then we kept walking. I’m writing this review from a restaurant that we immediately went to, because we were starving after this so called “food tour.” I’m so confused by all of the great reviews. Personally, I would never recommend this tour to anyone. Look elsewhere for something to do when you are in SB.
Odpowiedź od gospodarza
Oct 2020
I am very sorry to hear your time with us was not enjoyable. We take all feedback very seriously and are always striving to be the best at what we do.
While we have recently done additional training with our staff to make sure our tours are meeting all guest expectations during this crazy time it sounds like this may have fallen short for you.
Our tour stops are not full meals, but rather tastings that should eventually add up to a full meal. Also, part of the tour is to recommend other places as we go. We visit a total of 7-8 places on each tour. And while we would like to visit more, there simply isn't time or in this case some of our favorite places just aren't staffed enough yet to have us back at this time. And I apologize that some of our restaurants required a little wait time. They are still getting their feet under them again since reopening. As for seating, we are still adhering to state guidelines about distancing and seating guests separately who did not travel together. Sorry if that was confusing to you, but we are simply trying to follow state guidelines so that we can keep our business open and also keep our guest's health and safety as a top priority.
In any case, I hope the rest of your time in Santa Barbara was enjoyable and we hope that you will visit our city again.