Very friendly. Helped with bags. Explained a few things on the trip to and from the airport as it was the 1st time in Hawaii. No complaints about the service!
They were ready for us when we arrived at the airport and gave us some information about Honolulu as we were being transported to our hotel. On our return trip to the airport, the van arrived on time and got us to airport in a timely manner. I would suggest speedi shuttle every time.
The last thing we wanted to do was rent a car after a long flight and try to find our hotel. We took this round trip transfer to a hotel in Waikiki and then did a few days of tours with tour groups. Then we rented a car in Waikiki to go to the north shore for a few days. This way we saved the cost of paying to park the car at the hotel in Waikiki. There was no parking fee at Turtle Bay. We came back to Waikiki for one last night and was conveniently picked up and returned to the airport. The service was great. They had a kiosk at the hotel and told us when to show up and all was very well organized. Worked extremely well for us! If you take into consideration the cost of parking the car each night the cost of the transfer service is very very reasonable. Also because we booked a number of tours on Viator we paid enough to get a discount when I added the transfer service. So again cost was offset by these other considerations.