The Good:
The Catamaran ride was totally fun, and scenery was beautiful. Boat has a good bar, and snacks for purchase. We were able to see several dolphins, which was wonderful. The crew was helpful and friendly. Snorkeling was in very shallow water, so good for small children.
The Bad:
The stop at Shell Island almost ruins the feeling of being out in nature. Shell Island is a location where lots of other boats pull up to party (loud music, crowded, etc) and the Catamaran is anchored right in the middle of it. Shell Island is also where we snorkeled. The water was about 3 feet deep, and there were some rocks with a few fish here and there. If you have snorkeled any reef in a beautiful location (such as Hawaii, the Keys, Turks, etc) snorkeling in PCB will be a major let down. There was nothing really to see. And, again, you are in a very crowded space.
Odpowiedź od gospodarza
Jun 2021
Thank you for taking the time to leave us your valued feedback. Our customer feedback is a great way for us to see how we can improve for future guests experiences. I'm glad to hear that you enjoyed our catamaran and the service that was given to you by our staff. We are sorry to hear that Shell Island did not meet your expectations as it a very enjoyable place for most groups/families to swim, snorkel, and hangout. Thanks for sailing with us! Maybe next time you guys can come in our off season when it is not so busy in PCB.