This was our first escape room experience and it did not disappoint. My husband and I took our 12 year old daughter and her best friend. The room setting was great (it actually creeped out my daughters friend initially). We did get a bit lost in what we were supposed to be doing at times (newbies), but the staff was great in giving us a few extra clues as they watched us struggle, lol. In the end we did not escape, but we had a great time. Brandon was fabulous! He was excited, friendly, helpful and encouraging when we did not escape. I would absolutely recommend.