This was one of the best cruises I’ve taking for whale watching. I have done companies on the other islands, but this one stood out! Unfortunately the day we were set for sail needed to be canceled, due to winds and rain (very understandable!!) They not only rebooked us, but they upgraded us to a dinner and sunset cruise for the trouble. The staff was absolutely amazing and so attentive and we saw MANY whales!!! One right in front of us!! The team was knowledgeable and answered all questions we had. Hands down, the best cruise to end our stay at Maui! Thanks for the memories and accommodations!!
Odpowiedź od gospodarza
Jan 2020
First off I'd like to thank you with your understanding that we cannot control the weather!! Obviously we hate cancelling trips but unfortunately sometimes the conditions are just not safe enough for us to take customers out in. We also strive to provide an amazing experience while on our trips and if the weather is not pleasant it may cause for an experience we just don't feel comfortable with providing. SO glad that we were able to upgrade you to that Dinner cruise though! Isn't the food amazing?! Amazing to have a whale show while you enjoy a full on delicious dinner!! Mahalo for taking the time to write about your experience with us! We appreciate you!!