We had some complications during our travels so had to re-schedule this trip a few times (not to mention we missed seeing the request to arrive 45 minutes before departure to check in and got there only 15 minutes ahead of time) and they were always so nice and accommodating! We ended up on the 10am trip on a Wednesday with bright sunshine, beautiful blue skies and fairly calm seas. We did see up to 4 whales from a far which was exciting! There were 2 women crew on board who provided good information on the whales and other wildlife and were highly knowledgeable on a wide variety of topics to answer guests' questions and the Captain provided some information during the stops. The Captain and crew don't have much control over what wildlife is seen, but wish we would have seen more up close (first time they said they have never seen dolphins). For us, there was a 6-8 minute wait between sightings while the whale(s) were diving. We are boaters so enjoyed the ride either way and do recommend this tour group if you are in the area. We live far away or would go with them again in the hopes of catching more whales up close.
Also of note, the galley served a wide arrange of food and drinks which was a welcome bonus (hot dogs, quesadillas, sodas & sports drinks, bagged chips & nuts, full bar, grilled cheese and more!) and again, the person who was working the galley (after assisting with the lines coming and going) was super-friendly.
Note: there was a 50% pp discount on Tuesdays during this time (Jan 2021)