Booking was easy.. We had to switch out dates to accommodate a scheduling issue in our vacation, but they were super easy and kind to work with. The day of our trip, they called to let us know the river was high and "a little rowdy". I was a little scared, as we were all first-timers, but if we didn't go that day, we weren't going to go. We decided to risk it. Our guide, Marcus, was reassuring & promised the worst that would happen would be getting wet. He was right! It was so much fun! Looking at the videos you can see how our guide was expertly guiding us through the rapids and keeping us right side up and in the boat, which was the goal! We were a group of 7, ranging from 15 to 53, and EVERYONE said it was amazing. Memories and photos (Thanks, Red!) we will treasure forever.