My husband and I have been six times now, and we enjoy every single visit.
I recommend going to the feeding tour in the morning so you can see the cats get breakfast. The cats are more active and vocal in the morning and cooler weather, so you get a unique experience.
This sanctuary is a haven for all types of animals, and they are the gold standard for what you want to see in a genuine sanctuary. The big cats are well cared for, direct contact from employees/humans is limited, personalities evaluated, and environments adjusted to keep each cat happy.
We see different cats almost every tour because they rotate which cats are on the tour route to keep the animals comfortable if animals show signs of stress, they aren't on the tour route.
If you enjoy big cats (along with lemurs, foxes, and wolves), you will not be disappointed by this tour.