We enjoyed this experience very much, great value and purchasing tickets and checking in went very smoothly. We loved the Everglades, the air boat and the Reptile Exhibit afterwards. We saw some turtles and we did see one small alligator in the wild but it was mostly submerged. Captain Jim was very entertaining and informative. To other travelers we are not familiar with the area at all so we came prepared with a printed Google map as well as Navigation in our rental car. Both fell short of getting us to the address we were given for Sawgrass Recreational Park. We just had to go a little further is all. You can see it in the satellite view on Google maps if you are heading North on 27 you need to go North of 75 a little bit. Google Maps calls it Everglades Rec Park and you can see the docks and air boats in satellite view.
We definitely recommend this adventure and Viator.
Would like to have rated this tour but unable to do so because the journey to the site from our hotel in Fort Lauderdale would have cost twice as much as the trip we booked. We decided in the end to take up the offer from the hotel to visit the Everglades which was inclusive of the transfers from the hotel to the Everglades and return.
No Crocs or alligators when we went there. Not during winter. We learnt this on he boat! I wish they had informed us before purchasing tickets.