As an activity to do with our guests while getting married in the Keys, we rented 8 kayaks from Garl's for a half-day for us all to get out on the water. On the phone and in emails before our visit Suzette was very friendly and easy to get in touch with, and was very accommodating. When we arrived for our excursion, the staff was all very helpful. One of them recommended a few spots for us to check out to get out in a swim amongst the mangroves, and told us where we to look for Manatees. Another let one of our guests borrow a pair of sunglasses for the trip since she forgot to bring some along. They helped everyone in and out of the water, and the advice of where to kayak to was perfect, as we found two Manatees in a channel and were able to pet them! All of our guests raved about the experience, and Suzette even sent us a follow up email to congratulate us and thank us.
I've rented kayaks in the Keys in the past from other places, and Garl's definitely is a step above the rest with their guest service. Highly recommended!