Poor value for money!! What you are not told is that the card is not valid after 5.30pm for ALL the stated attractions despite advertising the entrance times. We couldn't exchange the voucher until 9am at the earliest so realistically we had just over 8 hours to see what we wanted. Our idea was to see the Chicago skyline at night from the 360 observation deck but had to pay again to do so. Also the hop on - hop off bus company was really the poor example of the companies offering this tour. The buses were really poorly maintained, the microphones did not work and the guides had to shout at the drivers to stop at certain places. The staff were also pretty scruffy with no uniform dress. Lastly the buses only ran every 45 minutes - hardly hop on - hop off.certain
Good value if you plan how to maximise the benefits available. The imposed time constraints don't make this easy. The grey line hop on and off service came half hourly less frequent than the raal firm.
Ended up enjoying our day with the card. However, we decided to redeem our paper voucher at a collection point, after searching for this place for half an hour we were told they no longer operated from this premises. Very disappointing, we were told they may have moved to Macy's. so we then went to the information centre and they told us to go to Palmer House. I had noted that one of the bus tours offered on the card were located in Palmer house, so we then searched for that building. After finding it hidden in the back of a Souvenir shop without even a sign on the front window, we were finally able to redeem our card and begin our day at 11am. It was annoying how difficult redeeming this card was at first, but it was easy to use for the rest of our day. Even though we didn't have enough time to do half the offers on the card. Wouldn't choose this option again, through Viator, unless the card is provided first.