Would not purchase this card again. - not worth it. It's not as simple as collecting the card and off you go. Nearly all venues/tours require you to go to another destination to collect tickets first and if you don't have internet access or are not happy about handing out your credit card details, it becomes a problem. It would have been much easier to just decide on the day where you want to go and just do it.
We paid decent money for this card and should not have to give our credit card details to tour companies we don't know to secure a reservation, when we have already paid.
The pass was good, got us into a lot of places that we wanted to see. I recommend on getting a pass if you are going to visit New York City.
Trip was great. NYC Explorer Pass is a good deal, but I thought it was a lot of work to first get it on line and then have to go to a designated destination to pick it up and if you were doing certain activities (like the Hop on and Hop off bus) you had to go to yet another location to pick that up. Other than that I would use again, but wish it was a little more convenient, especially for older folks who don't know where places are (know more now that we took the hop on and off - that was fun)..