The staff was easygoing and accommodating (we reserved for three and arrived with four). Jay got us set up and in the water efficiently, and Olivia took great photos. Jay was perfect with the three beginners (and also with the one with experience), she was fun and ensured that everyone caught a couple of waves (providing a good push when the wave was light). If you are looking for an easy introduction to surfing, this is the right staff and right beach!