moochellemabelle
Sep 2022
I reached out the company directly and didn’t hear anything back.
I was on the Palms to Vines Tour Sept 16, 2022 with Jeff and he was not the amazing tour guide this website and other reviews indicate. The confirmation call for pick up came about an hour before our expected pick up, which moved up our pick up time, and then he was about a half hour late. The route that he then
proceeded to take to Temecula appeared to be much
longer than the suggested google map routes. It took
over 3 hours. There was a similar situation on the way
back… his route appeared to take a lot longer. He
was difficult to understand, he did not smell very
pleasant, and his driving skills were suspect (ie. not
really stopping at stop signs, crossing over the center
line). He also was nodding off several times on the I10
on our way home, and we are amazed that we lived to
tell this story as we almost sideswiped vehicles many
times. He was not a tour guide at all, just a driver, and
not a good one at that. My husband started talking to
him to keep him awake on the way home and he
missed the turn (the second time on this tour) so at
his suggestion we were dropped off at a shopping
complex and took an Uber back to our hotel to save
time. He said he had the cash to cover it ($32) but all
he had was $14 in the end and we said fine whatever
just because we felt much safer anyway in an Uber
and did not want to waste time for him to find another
way to pay us $18. The whole tour for these reasons
was not great and we were very disappointed.