These folks hire smart, savvy, energetic young people who love the animals they're seeking and who are knowledgeable about the animals' habits, whereabouts, and place in the ecosystem. Captain Dan seemed to know just where we would see humpback whales, and Danielle and Sam gave us a great education on the whales, dolphins, and sea lions we saw on our cruise. Well worth the time and money, Great folks who really care about these animals and do everything they can to protect them and their habitats.