We had a party of 8 and I wanted a reliable service that could seat everyone and their bags. Our plane came in around 3. Our driver called and said he was outside door 3, waiting in the parking lot. We picked up our luggage from baggage claim, and went to the parking lot. He stored our luggage in the back of the van. There was a lot of traffic going to our hotel downtown. Lucky we just got to sit and look at the city. Definitely worth every penny.