We waited 40 min cars, we called at least five times to have news and it looks like they had no clues. Finally the car arrived:dirty, no indication of my name, no excuses for the delay. In The meantime, tons of Uber car arrived clean, ontime and smiling. Definetly my first and last time with viator
Everything worked out well, driver wasn't the most friendly person in the world but suppose that you can't have everything
Great pickup at airport did not have to wait long at all. Minivan had the latest safety devices and was obviously newer. My only complaint was the driver picking up his cellphone to look at it while driving.