I have no idea how this company has such high ratings. My family, three well-bodied, active girls age 20-25, and parents who are in their 50s went on the raft tour offered by this company. It was advertised as a relaxing "cruise" to go snorkeling and see sights in Hawaii. We left around 8 a.m., and it took about 4 hours to get to our snorkeling destination, where the water was super cloudy, and we weren't given good instruction on how to even snorkel. A few members of our family got seasick after this. On our way home, the water became extremely choppy and bounced us up and down extremely hard and constantly, while water from the ocean battered our eyes and faces making it impossible to see. Our captain also told us this was usual, and that the water is that choppy every day. Ok, so why would you keep taking people out in it...? It became pretty much like a full body workout to even try to hold on to the dumb ropes they make you hold on to during the raft tour. Did I mention the only thing keeping you on the boats is the ropes you're holding onto? You also slip your feet under a rope on the ground to keep you in the boat, which also is extremely painful, like constantly being rug burned. The raft is wet during the choppy conditions too which means you're slipping around on the wet rubber sides of the raft, so now me and one of my other sisters have terrible rashes/bruises on our backsides from the wet rubber rubbing against us for the, pretty much, hour and a half long ride back. We brought sunscreen to apply, but never had the opportunity to apply it since for the whole ride it's pretty much impossible to apply it since you can't let go of the stupid ropes, so we were all TERRIBLY sun burnt, especially from the ride back where the sun was beating down on us while we held on for our lives. One of the girls in my family now has second degree burns on her back as well as huge blisters. Also, they didn't provide us with life jackets to wear during the ride where you sit on the side of the raft and nothing is holding you in which makes absolutely no sense. I have no idea how nobody has died or gotten SERIOUSLY injured on this raft tour. The rest of our trip to Kauai has been ruined by this trip because all of us are still in so much pain from this tour, whether it be because of sunburn or bodily/back pain from the awful ride home. I would never take anyone under the age of 18 or over the age or 55 on this tour. Seriously, there are so many people I know who wouldn't have been able to hold on as we were. Also, definitely need a back adjustment after this experience. I'm honestly just surprised we all survived. DON'T WASTE YOUR MONEY ON THIS!!!