I am sorry to hear that you did not enjoy your whale watching experience. I am not sure which trip you were on to know the sightings of that particular trip, but it is very rare for us that we do not have good sightings of whales and dolphins. They are wild animals however and we do not have any control over their behavior. For the few trips that we see shy whales, we also have spectacular trips where we see humpbacks jumping out of the water and huge pods of dolphins riding along with the boat. For every passenger that does not enjoy their experience, we also have people crying after seeing their first whale or dolphin in their natural environment. We never know what we will see, since we are in their world.
We are sad to hear that you were not satisfied with your trip. Please email us at
[email protected] if you would like to provide any further feedback about your experience. It is very important for us to make the experience as pleasant as possible for all of our passengers, so we would love to hear more details about which trip you were on.
Kind regards,
Chris
San Diego Whale Watch
Owner