My family and I took Scoot City tours with Johnny and Mike to Red Rock Canyon on
March 30, 2010. It was the scare of my and my 14 year old daughters lives. That day the weather was extremely windy and cold. When we got to the red rock mountains the winds were blowing fiercely. As mention on the last review we too try buying warmer clothing , at the gift shop. However, supplies were low and limited to t-shirts. We continued the trip and made it to sightseeing stops 1, 2, 3 all of which was uphill driving. As we continue the trip to the next stop it was all down hill and winding roads. My scooter was the 4th in line behind Johnny's lead scooter. Mike was the 7th scooter last following 2 other scooters that was driving slow.
As we continued the tour Johnny's lead picked up speed and started to go faster. As advise to us during our tour by Johnny (owner) that we needed to pick up speed going down hill in order for the scooters to go up hill. However, I couldn't catch up. There was a large gap between my scooter and scooter #3. I could no longer see any cars or scooters in front of me. Mike and the other scooters were still behind me and I couldn't see them in my rearview mirror. The wind was blowing our scooter side to side fishtaling downhill faster. I kept trying to squeeze the handbrakes to slow down but it didn't help. The next thing my daughter and I realize was that our scooter was on it's side dragging the both of us downhill in our seat belts and then it flipped us over and dragged us further. It finally stop on the opposite side of the road. Mike and the other 2 scooters finally caught up with us and flipped our scooter around and they saw that both my daughter and I was bleeding from our hands arms head everywhere. My shirt was literally shredded from the dragging of the road. Mike took off his sweatshirt hoodie and offer it to us to stop the bleeding and took off on a scooter to go get Johnny who was waiting for us at stop #4. During this ordeal Johnny was not aware of our situation. The other guest try calling for help but could not get cellular signals to call for an ambulance.
When Mike and Johnny came back they ended the tour early and Johnny took us to the hospital.
I had 2nd and third degree road burns on both my forearms, wrist, hands, back, chest, shoulders and a big bruise on my face. My daughter had road burns on her forearms, wrist and head.
I would not recommend this trip to anyone, there were too many safely issues that were questionable like: Neither tour guides had provided any first aid kits for us to stop the bleeding ( except for the sweatshirt off Mike's back) nor provide any safety measures when aiding us during our ordeal. It was obvious that they both were in shock. Neither one attempted to contact local authorities to provide us the required medical attention that we needed. They drove us back on the scooters with the wind blowing at our open wounds.
There were no forms of communications between lead tour guide and the back one. Mike had to ride his scooter to go get help and it wasn't medical help,but to go get Johnny.
Why was the lead tour guide driving so fast in such inclement weather? Especially when he had so many people following him who were not experienced in driving this type of scooters nor were given prior information or a map or an itinerary of the tour or road conditions within park.
I truly believe we would not be in such pain right now and the accident would not have occurred if Johnny had slowed down and waited for everyone to catch up in such severe windy conditions.
What was worse Johnny did not offer us a refund. On top of that when we got back to our hotel via taxi (another $50 that we didn't need to spend) from the hospital; the Las Vegas area had a severe weather advisory of windy conditions, all outdoor rides on the strip were suspended due to these windy conditions. In all this whole incident could have been avoided if pre-conditions safety measures were taken by management.