I had ridden a segway before and seen the National Mall but my wife had not seen either. I thought it was a great way for her to get an overview of the mall and enjoy the fun of riding a segway. She could not have been happier with the experience. Aside from a slight bit of confusion of finding the location of the office we came into D.C. by commuter train and had to go up a couple of floors to find it, the experience was absolutely enjoyable. It is part fun ride and part sightseeing and the balance was very good between the two activities. We were very pleased at the politeness of everyone at the business. The only suggestion is that because of the noise in D.C. some of the guide's narrative was a bit difficult at times to hear, but this is really a bit less of a history tour and more sightseeing and adventure as well as saving a lot of wear and tear on your feet. I would strongly suggest it as an initial activity if you are not familiar with the Mall and then do more walking to places you wish to explore more in depth. Overall a very pleasant experience.
I really enjoyed this Segway tour. The thing that I was most worried about was actually riding on the Segway, but the guide made the whole process easy. I also surprisingly enjoyed the background info on the sites that we saw. I have already recommended this tour to all I have come in contact with since. It was AWESOME!!!!!