We had a good experience here and were overall satisfied with the guides and safety features. We mainly came here for our daughter, age 9, who loves ziplines.
A few things to know in advance:
-You will be offered an optional tarzan swing. I was the only one in the group who declined, so I am in the minority who doesn't enjoy such things. I was glad it was optional, and didn't realize when I booked that it would be included in the excursion.
-Another part of the tour is a rappel down a tree, after which you need to climb back up several stories on a rope ladder to the platform again. Again I was the only one in our group who declined this part. I was very glad to have the option to just remain on the platform and wait for the rest of the group to go back down and come back up, but woudl have liked to know about this part in advance to mentally prepare myself!
We opted for this company because I'd read that the ziplines were not quite as fast or long as some of the other companies. I did enjoy the ziplines themselves for the most part, and felt safe on them, which was my main concern. Some of the platforms looked a little more cobbled together than I would have liked, but the staff was very focused on safety and that made up for my impressions of their platforms.