No Bus and No Tour Guide. We got a van ride with 11 people and a Driver.
Golden Bus Tours contracted with Jupiter Legend Corp/Universal Vision to take my husband and myself on a two "Bus" trip to Niagara Falls from Quincy, Massachusetts. There were 4 men and 7 women passengers. 3 over the age of 75 and 2 young adults and balance middle aged. The driver did not point out any points of interest during the 10-hour day to Buffalo, New York. We had two 15-minute potty breaks and one 45-minute lunch break, Burger King, Chick-fil-a, Starbucks or pre-wrapped sandwiches. Early on the first day, the driver reached something in the center console and swerved into the right line. While eating he served to left and hit the jitter bars and went off the road quickly corrected. But scared all of us. Arrive at Hotel at 5:30pm, their restaurant was closed. The driver handed out room keys and said the van would be leaving for the Night Falls at 7:30. That gave us less than 2 hours to get to our rooms, finger out where to go eat and uber to a restaurant and eat and prepare for the night falls. The driver never spoke to us as a group only individually. We all became confused, some of us understood one thing and others something else. We tried to ask the driver questions and we were just irritating him.
The next morning, he loaded us in the van at 8:30am, when we tried to ask questions on the attractions of the day, he became very irritated and lashed out at us. We missed a couple of attractions because of misunderstanding.
The ride back to Boston with one potty break was pretty much in silence, while the driver was on his phone all the way back. The drive did not know how to deal with seniors, no understanding that we can't walk as fast or as far. The attractions were beautiful but the trip was not.