My wife and I took the 2.5 hour tour on a Friday afternoon. Wes was great in teaching us how to operate the Segway, and was very safety conscious. The Segway was very easy to learn, since it has no controls, a computer and gyroscope senses your body attitude and reacts accordingly. The tour of downtown Asheville was very interesting, and Wes has a wealth of information about the City and it's history. Take this tour, we both highly recommend it. By the way, I am 60 and my wife is 56, so anyone can learn to ride the Segway!!!