I am terrified of heights and my husband isn't great with them either, so there was some resistance to doing this, but I finally decided we'd go, we'd be miserable for a few minutes, and then we'd go down again. :) We lucked out and there was no lineup when we arrived (although as one review I saw observed, the line goes very quickly when there is one). And, unless you really want to, it's much more about looking OUT than looking DOWN. The experience at the top was lovely: lots of room to move around and see all around. It's a nice space and it's quiet. I expected to be herded around but you just go where you want and take pictures. We got there just before sunset, so we could see "all four states" in daylight and then took photos of the sunset - gorgeous! We stayed for a while and the lights come on - they actually twinkle! The view is incredible. You can see the people who want to 'tilt' and there's a bar and seats to just sit and enjoy the view.