Out of 7 days in Hawaii with several excursions, this one was the only negative experience we had. Long lines, poor viewing, minimal drink options, and by the time we were able to get through the buffet line, the food was cold and they were out of desert. I watched them make the punch in front of us by pouring a large bucket of red concentrate, then a bucket of water, then a bucket of ice into a bowl, and walk away. There was no care at all in anything they did. Overall, this was very disappointing. I would not recommend.