The food was terrible, salad, bland macaroni salad, plain pork, dry teriyaki beef. I had the worst table in front of the band and could not see the full stage. The band, singers, and dancers did an excellent job. Unlimited drinks…mai tais were a much needed bonus!
Одговор домаћина
Dec 2021
Thank you for your recent feedback concerning the Luau. We are extremely sorry to hear about your negative experience and even more sorry to have disappointed you. We try to maintain the highest standards of service but clearly that is not what happened here. We apologize the food was not to your taste and liking and the seating had an obscured view. We work hard to improve and will share your feedback with our management team. We are happy to read you did enjoy the band, singers, dancers, and the open bar. We hope you still enjoyed your time and once again apologize for the inconvenience you faced. Although we missed the mark this time, we will try harder and hope you would consider us when you visit Kona again in the future.