The overall experience was great but some details made it not exceptional. The majority of the balloons flew over the mountains and the lake, we could se them from afar because we flew in the opposite direction and spent a long time still above the highway. I’m sure their view was better than ours. The captain was kinda rude and barely said anything about the flight or gave us any information, so there was some awkward silence sometimes. After landing, they set up the table in the desert, which was nice, but when I asked which one was the vegetarian food, which I made sure they had for us by calling directly, the captain looked annoyed and said they were all vegetarian, even though others said the mini pizza was not. I’m not sure about the captain’s name, he was an older big guy with a beard and long hair in a braid.
Overall it was fun and different. I would recommend it for a special occasion, we were celebrating my son’s birthday and he enjoyed it.